“Our mission is to create quick, trustworthy solutions that answer our customers’ inquiries.”

Who is CIU?

Commercial Insurance Underwriters Inc, (CIU®), is a Surplus Lines Agency, started in 1984, with 19 current employees. The surplus lines industry provide insurance to the consumer, having distressed, complex, unique or capacity risk. The consumer buys from a local insurance producer who may use a surplus lines agency to access surplus lines insurance carriers. Examples might include risks cancelled, non-renewed, or refused because of loss history; property values; credit; professional or environmental exposures; special events; liquor liability exposures; and/or a need for high liability limits.

Our Mission

We are committed to selling specialized insurance coverages to the commercial and personal insurance consumer procured through their retail insurance buyer.

Our assets are our people; we want our associates to be highly motivated, positive and conscientious. They will have excellent communication skills, will welcome change and will know how to satisfy the customer. We want to greet our customers with a smile, whether in person, by phone or in writing. Each associate must get along with every customer and equally each associate must get along with every fellow associate.

Our existence is based on excellent customer service and customer satisfaction. Every associate will become a library of information for our customers. If we cannot readily handle their needs, refer it to another reputable organization that can handle the request. Every associate will strive for excellence in customer satisfaction. Our products will be quality, our prices fair and our associates enthusiastic. We want our customers to come to us first for their insurance needs.